7:00 AM - 4:00 PM
Registration Open
8:00 AM - 9:00 AM
Breakfast
9:30 AM - 11:45 AM
- Frank Lloyd Wright Salons E-F
Tuning In to the Key of Life
- Poet AliSoulosopher
- Frank Lloyd Wright Salons E-F
- September 26, 2023
- 9:30 am
- 45 mins
Tuning In to the Key of Life
Poet Ali is a riveting communicator whose soulful presentations center on matters of communication and human connection, serving as powerful tools for self-reflection. In his keynote, he will share his unique ideas on the convergence of connection and communication in a way that turns the concept on its side. Tune in to hear how he breaks it down in ways you may never have heard or experienced before.
- Frank Lloyd Wright Salons E-F
Delivering Exceptional Employee Experiences: The Power of Moments in Communication
- Nicole AlvinoFirstup
- Cheryl ChavezFirstup
- Frank Lloyd Wright Salons E-F
- September 26, 2023
- 10:15 am
- 70 mins
Delivering Exceptional Employee Experiences: The Power of Moments in Communication
Join Nicole Alvino as she explores the profound impact of personalized moments in the employee life cycle. Discover how data, AI, and journeys turn these moments into powerful catalysts for change and connection, particularly when communication is delivered ‘in the moment’ during key stages of the employee journey.
- Frank Lloyd Wright Salons E-F
Customer Spotlight with Cooper University Health Care
- Dr. Michael KirchhoffCooper University Health Care
- Suzanne LaneCooper University Health Care
- Chuck GoseFirstup
- Frank Lloyd Wright Salons E-F
- September 26, 2023
- 11:25 am
- 20 mins
Customer Spotlight with Cooper University Health Care
Join us for an engaging and unscripted conversation with Cooper University Health Care as we delve into the inner workings of their organization’s internal communications and a unique partnership that’s been created.
11:45 AM - 12:45 PM
Lunch
1:00 PM - 2:30 PM
- McArthur Salon 1
Spotlight on IT
- Cheryl McKinnonForrester
- Dr. Michael KirchhoffCooper University Health Care
- Suzanne LaneCooper University Health Care
- David Sánchez CarmonaAPCO Worldwide
- McArthur Salon 1
- September 26, 2023
- 1:00 pm
- 90 mins
Spotlight on IT
Technology leaders are facing new challenges—and opportunities—as the pace of digital transformation accelerates. This spotlight session is designed for any professional driving digital initiatives at their companies. CIOs, CTOs, IT leaders, and industry analysts will lead meaningful discussions around the latest industry trends—AI, the digital workplace, business transformation, and more. Join us to participate in engaging conversations with your peers, make new connections, and share ideas that will drive your IT strategies forward.
1:00 PM - 2:00 PM
- McArthur Salon 2
Defining Communications: The Power of Language
- Ryan MalkesMercer | Leapgen
- McArthur Salon 2
- September 26, 2023
- 1:00 pm
- 60 mins
Defining Communications: The Power of Language
During this session, Ryan will guide the group through a series of short exercises that underscore the significance of redefining the mission and purpose behind organizational communications. Be ready to contribute your insights and knowledge as we seek to enhance the role that communications play in our organizations’ culture and strategy.
- Frank Lloyd Wright Salons G-H
Spotlight on Energy
- Alexis DanielEnergy Transfer
- Brandon ClyburnEnergy Transfer
- John NolanPSEG
- Frank Lloyd Wright Salons G-H
- September 26, 2023
- 1:00 pm
- 60 mins
Spotlight on Energy
Presented by industry experts, this session will explore the dynamic world of internal communication within the energy and utility sector. Gain valuable insights and practical strategies tailored to this industry, empowering you to effectively engage and align your workforce, foster a safety-focused culture, and drive operational excellence in the ever-evolving energy and utility landscape.
- Frank Lloyd Wright Salons I-J
Spotlight on Advocacy
- Krista VogelIntel
- Tiara Kesler3M
- Frank Lloyd Wright Salons I-J
- September 26, 2023
- 1:00 pm
- 60 mins
Spotlight on Advocacy
Discover the untapped power of employee advocacy as our experts delve into its profound impact on organizational growth and reputation. Learn how to cultivate a culture of advocacy, leverage employee voices to amplify brand messaging, and harness the authentic power of your workforce to drive meaningful connections and business success.
- Frank Lloyd Wright Salons C-D
Creating a Content Funhouse
- Nathan LammersCity of Hope Orange County
- J.P. SalmanSouthern Company Gas
- Frank Lloyd Wright Salons C-D
- September 26, 2023
- 1:00 pm
- 60 mins
Creating a Content Funhouse
Join experienced internal communicators as we dive into the art of creating a content funhouse, where unconventional and engaging content reigns supreme. Learn innovative approaches, storytelling techniques, and out-of-the-box ideas to captivate employees, spark their curiosity, and build a vibrant workplace culture through fun-filled communication experiences.
2:30 PM - 3:30 PM
- McArthur Salon 1
IT Leaders at the Forefront of Digital Transformation
- Dave LynchSwissport
- Ed BielawaFirstup
- McArthur Salon 1
- September 26, 2023
- 2:30 pm
- 60 mins
IT Leaders at the Forefront of Digital Transformation
Join us for a panel discussion between technology executives at the helm of their organization’s business transformation. Get insights into how they’re tackling key challenges currently facing their IT departments, as well as how their companies are adapting to emerging trends and technological shifts. We’ll also discuss the opportunities, implementations, and ethics of cutting-edge AI technologies. You’ll walk away with a shared vision for the future of IT in a swiftly evolving marketplace.
- McArthur Salon 2
Well-being and the Employee Experience Journey
- Mark MohammadpourChasing the Sun
- McArthur Salon 2
- September 26, 2023
- 2:30 pm
- 60 mins
Well-being and the Employee Experience Journey
From job application through exit interview, what does well-being mean to your organization? How is it woven throughout the employee experience? With turnover costing companies a third of a worker’s annual earnings, a strategic well-being plan has a reputational and financial impact. In this interactive session, we’ll explore various life scenarios your employees are experiencing and actionable takeaways senior communications and HR leaders can use throughout the employee lifecycle to meet their needs.
- Frank Lloyd Wright Salons G-H
Spotlight on Healthcare
- Tamara ChumleySheppard Pratt
- Jana BrewerCommunity Health System
- Erin M. KennedyCommunity Health System
- Frank Lloyd Wright Salons G-H
- September 26, 2023
- 2:30 pm
- 60 mins
Spotlight on Healthcare
The healthcare industry has endured unprecedented challenges in recent years. Effectively engaging the workforce has never been more important. Join us as we delve into the unique challenges and strategies of effective internal communication within the healthcare industry. Discover innovative approaches and best practices that will enable you to engage and empower your healthcare workforce to deliver exceptional patient care and drive positive outcomes.
- Frank Lloyd Wright Salons I-J
Empowering Engagement
- Tyler WengerTE Connectivity
- Christina MoylanNewell Brands
- Frank Lloyd Wright Salons I-J
- September 26, 2023
- 2:30 pm
- 60 mins
Empowering Engagement
In this illuminating, customer-led session, communication pros will illustrate the transformative potential of decentralizing communication in a global organization. Explore real-world examples and strategies that highlight how breaking down communication silos can propel engagement across diverse teams and regions. Attendees will leave equipped with actionable insights to foster a more connected and engaged global workforce.
- Frank Lloyd Wright Salons C-D
Putting the Front Line First
- Connie VivrettBunge
- Kirsten DeLukeAltria
- Frank Lloyd Wright Salons C-D
- September 26, 2023
- 2:30 pm
- 60 mins
Putting the Front Line First
Frontline employees play a crucial role in driving organizational success. Learn how to elevate their voices through effective communication strategies that ensure their needs, insights, and contributions are valued and integrated into decision-making processes. Real-world examples and actionable takeaways will help you transform your approach and create a culture where the front line truly comes first.
4:00 PM - 5:00 PM
- Frank Lloyd Wright Salons E-F
The AI Dilemma
- Juliette PowellAI Expert
- Frank Lloyd Wright Salons E-F
- September 26, 2023
- 4:00 pm
- 60 mins
The AI Dilemma
AI holds incredible promise to improve virtually every aspect of our lives, but we can’t ignore the possible risks, mishaps, and misuses. In her keynote, author and AI expert Juliette Powell will touch on seven principles for ensuring that machine learning supports human flourishing. These principles draw on her research at Columbia University and feature a wealth of real-world examples.