The pandemic was tough on the travel industry, yet JetBlue managed not only to survive but prosper without furloughing any of its crewmembers! New communications tools were implemented, and others updated, keeping content abundant and mobile-friendly for the 90% of crew members who are never in front of a computer.
JetBlue is now on a hiring spree, and new crewmembers are getting up to speed quicker than ever. How did they do it? Make sure your seat backs and tray tables are in their upright and locked positions, and join your captains, Lynn Adriani and Ryan Chamberlain, on their journey of making the best of trying times.