on Frontline

Craft an irresistible employee experience

Agenda

7:30 am
Breakfast
8:00 am
Registration & Breakfast
8:00 am
Breakfast
8:00 am
Morning Reception & Check In
8:00 am
Breakfast
8:30 am
Breakfast & Networking
9:00 am
Soundtracks: How the Best Teams Overcome Overthinking to Navigate Change, Increase Productivity, and Win Consistently
9:00 am
How I Found The Language of Courage
9:00 am
Lead from the Centre – Creating an Inclusive Culture
9:00 am
Workshops and breakout sessions
9:00 am
Spotlight on HR
9:00 am
Time to Get Personal! Building Employee Personas
9:00 am
The Art of Celebration
9:00 am
The Power of Harnessing Data
9:00 am
Creating Community with Comms
9:00 am
Opening Remarks
9:00 am
Welcome & Firstup Kickoff
9:15 am
Building a High-Performance Culture: The Power of Moments in Communication
9:15 am
Healthcare Champions – Looking Ahead in 2024
9:30 am
Keynote
9:30 am
Tuning In to the Key of Life
9:30 am
Firstup Kickoff
9:45 am
Stretch Break
10:00 am
Pre-show networking for EMEA attendees
10:00 am
Hilton: Your Dream Communication Awaits
Join us for an exceptional customer keynote you won’t want to miss. Speaker to be revealed soon!
10:00 am
CEO Welcome: Unlocking Intelligent Communications
10:00 am
CEO Welcome: Unlocking Intelligent Communications
10:00 am
Customer Story & Insights
10:00 am
Customer Story & Insights
10:15 am
CEO Keynote
10:15 am
Delivering Exceptional Employee Experiences: The Power of Moments in Communication
10:15 am
One Word Wisdom: Insights from Comms Leaders
10:30 am
Momentum vs Inertia: Strategies That Drive Engagement
10:30 am
The Art & Science of DE&I: I Want You to Want Me
10:30 am
Taking Employee Advocacy to the Next Level
10:30 am
Crafting a Kick-ass Onboarding Program
10:30 am
Doing a 180 on Scope 360
10:30 am
Comms: Mixing Business With Measure
10:30 am
Pressure: Better for Tires and Diamonds Than Humans
10:30 am
Farming vs. Hunting: How to Sell Your IC Strategies and Tactics
10:30 am
Mind the gaps – maintaining leadership alignment & engagement
10:30 am
ESG stories that stick
10:30 am
Generate ideas on demand
10:30 am
Achieving a common purpose across a diverse global organisation
10:30 am
Activate Your Employees with Identity, Insights, and Innovation
10:30 am
Exploring the Modern Intranet
10:30 am
Spotlight on Manufacturing
10:30 am
Leadership Unleashed
10:30 am
Insights to Action with One Model
10:30 am
Welcome
10:45 am
A Whole New Ballgame
Join us for an exceptional customer keynote you won’t want to miss. Speaker to be revealed soon!
10:45 am
Tai Chi Tech
Using the focused movements of Tai Chi to stabilize your phone and capture professional-quality videos
10:55 am
Interactive Learning Sessions
11:00 am
Refreshment Break
11:00 am
Ask the Experts
Exclusive customer opportunity for one on one consultation with Firstup team members.
11:00 am
Stretch Break
11:00 am
One Word Wisdom: Insights from Comms Leaders
A game show-style session where top comms pros reveal their biggest wins in just one word, then share the powerful strategies behind their success
11:15 am
Solving Technological Trust Issues
11:15 am
Sure, Megaphones are Loud. Doesn’t Mean We Hear You.
11:15 am
The Advocacy Quotient
11:15 am
Healthy Customer Service: Good Things Come to Those Who “Operate”
11:15 am
Internal Comms and IT: Creating Chemistry
11:15 am
Internal Podcasts: Particles of Interest
11:15 am
The Success Formula: to “Be More Than”
11:15 am
A peek behind the BBC curtain and its centenary celebration
11:15 am
Customer Story & Insights
11:15 am
The Science Behind Firstup Journeys
11:18 am
Show opening concert
An exciting new voice in roots music, Elle Winston opens the summit with her live performance.
11:18 am
Show opening concert
Elle Winston returns for her second set of the summit, engaging and energizing viewers for the first talk of the day.
11:25 am
Customer Spotlight with Cooper University Health Care
11:30 am
Opening remarks
Nicole Alvino, founder and chief strategy officer of SocialChorus, will lead the way and launch the first annual Attune Digital Employee Experience Summit.
11:30 am
Opening remarks – Day 2
SocialChorus Strategic Advisor Rachel Williams will get things started and prepare us for a day focused on equitable experiences and practical learnings.
11:30 am
Journey to Joy: Crafting an Unforgettable Employee Journey
11:35 am
High-context communications: the power of the network
Conventional wisdom holds that organizations are driven by hierarchy, but this is changing—for organizations to succeed going forward, they’ll need to embrace a network model that empowers every employee.
11:36 am
Creating digital destinations
Find out how Hilton developed a cross-functional team to reshape the company’s employee experience to assist every worker from frontline guest services to corporate leadership.
11:45 am
Lunch
11:45 am
Welcome
Join us for lunch and networking before we get started.
11:45 am
Lunch
11:48 am
Innovating Firstup: product reveal
SocialChorus is making big updates to the Firstup platform to better enable the front line and help companies build trust across their workforce. Get a sneak peek at what is coming.
12:00 pm
The Seven Deadly Sins of Employee Communications
12:00 pm
Beyond Big Dumb Numbers
12:00 pm
Catalyzing Through Collaboration
12:00 pm
Content Ops: The Ecosystem of Content
12:00 pm
Networking Roundtable Lunch
12:00 pm
Keynote
12:00 pm
Maximize Workplace Success Through the Power of Play
12:00 pm
Lunch & Group Work
12:10 pm
Firstup Content Wrap – Connecting the Dots
12:15 pm
Lunch
12:20 pm
Digitally transforming employee experience
In the wake of the pandemic, healthcare system Providence led the way in digital transformation, find out how they did it.
12:20 pm
Lunch & Breakout Groups
12:30 pm
Setting the Stage
12:30 pm
Designated Group Work With Your Peers
12:30 pm
Mastering Smartphone Shooting & Storytelling
Create compelling engaging videos on your phone that will help boost employee engagement
12:45 pm
Driving a culture of inclusion
Michelle DiTondo, former CHRO for MGM Resorts, discusses the keys to fostering a culture of inclusion, making employees feel like they belong, and moving beyond diversity training to a true behavioral shift.
1:00 pm
Giving Back Event
Roll up your sleeves and give back to Chicago through a variety of philanthropic activities sponsored by Firstup. It will be amazing to see what a few extra hands can do to make a difference.
1:00 pm
Lunch
1:00 pm
Spotlight on IT
1:00 pm
Defining Communications: The Power of Language
1:00 pm
Creating a Content Funhouse
1:00 pm
Spotlight on Energy
1:00 pm
Spotlight on Advocacy
1:00 pm
Firstup Customer Stories – Big Lots, Davey Tree and Goodyear
Real-world examples from customers who have successfully transformed their employee engagement and communication efforts
1:12 pm
Mini yoga session
Kiara leads us in a meditation exercise meant to ground us physically and mentally, for the day ahead.
1:15 pm
Get in Communicators, We’re Building Community
1:15 pm
Firstup Product Roadmap: 2023 and Beyond
Get an exclusive sneak peek into our product roadmap for 2023 and beyond.
1:15 pm
Workshops and breakout sessions
1:30 pm
Sustaining digital transformation post-2020
Digital transformation is people transformation—to maintain the gains made and keep moving forward, companies need to change how they engage their people.
1:30 pm
Optimize communications with fewer resources
After a year of crisis comms and scrambling to keep employees continuously informed, learn how your communications team get back to its original engagement priorities.
1:30 pm
Ignite and accelerate your company culture
Find out how companies can collaboratively create an inclusive culture at enterprise scale.
1:30 pm
Build a business case for improving DEX
Comms, IT and HR all want to create a more equitable, productive digital employee experience—learn how Tech Data achieved this goal with cross-functional collaboration.
1:30 pm
How To Be a Storytelling Maverick
Stay tuned for details
1:30 pm
The Scientific Method Works for Business Too
1:30 pm
The Road to One Million Clicks…and More!
1:30 pm
Mergers, acquisitions, and communications integration – Oh my!
1:30 pm
Simplifying your impact in complex times
1:30 pm
Building your channel strategy to put your people and frontline first
1:30 pm
Reimagining the Employee Experience
1:30 pm
Small Teams, Big Impact: Communication Strategies That Resonate
1:30 pm
Using Insights for Better Employee Outcomes
1:30 pm
Group Idea Exchange
1:32 pm
Mini yoga session
Kiara returns to round out the first half of Day 2 with guided breath work intended to help us restore our focus.
1:38 pm
Find your focus: behavioral science and DEX
Learn how to manage distractions, find time for your most important work, and stay connected in a balanced way.
2:00 pm
Opening Act
2:00 pm
Customer Festival
Exclusive festival for Firstup customers
2:00 pm
Customer Festival
Exclusive festival for Firstup customers
2:00 pm
Workshop – Personalized Employee Journey Campaigns
2:00 pm
Customer Story & Insights
2:00 pm
Stretch Break
2:15 pm
Compounding Comms
2:15 pm
Change of Phase
2:15 pm
The Brain-changing Science of Gratitude
2:15 pm
Leadership Conversation: Growing a Global Team
2:15 pm
10 Things I Wish I Had Known Earlier in My Career
2:15 pm
Nailing the First Impression
Create a communications framework that welcomes new employees to your organization.
2:15 pm
Bringing the external in: a newsroom approach to internal communications
2:15 pm
The Anatomy of Internal Comms and Employer Branding
2:15 pm
How to create employee engagement videos “like a boss”
2:15 pm
Journey Mapping: Driving to a Better Employee Experience
2:15 pm
Workshop: Get in Losers, We’re Building Community
2:15 pm
Influential Communicator Bootcamp
2:15 pm
Unlocking Potential & Possibilities: Unplug from the status quo and craft powerful communications
2:15 pm
How to Sell Internal Comms to the C-Suite
2:15 pm
Blurred Lines: Navigating the Intersection of Internal and External Communications
2:15 pm
Unicorn Unleashed: Mastering the Magic of AI for Communication
2:15 pm
Interactive Workshop: Paper Airplanes and Ideas that Fly
A fresh approach to problem-solving and harnessing the collective wisdom in the room while generating solutions to your specific challenges.
2:30 pm
The Pfhew Factor: A Workshop on Preparing for Events
2:30 pm
Color Code Workshop
2:30 pm
Well-being and the Employee Experience Journey
2:30 pm
Putting the Front Line First
2:30 pm
Spotlight on Healthcare
2:30 pm
Empowering Engagement
2:30 pm
IT Leaders at the Forefront of Digital Transformation
2:30 pm
Report Out Highlights
2:55 pm
Interactive Learning Sessions
3:00 pm
AMA: Taking the pulse of Reddit’s workforce
Known for developing communities as “the front page of the internet,” find out how Reddit keeps its own internal communities engaged and motivated to grow its business of 52M+ daily active users.
3:00 pm
New ways to amplify engagement
Learn how the comms team at Extreme Networks leverages data to optimize communications with their employees and how they engage their audience with different content strategies.
3:00 pm
Harness the power of workforce intelligence
To successfully transform your organization, learn how to align distributed teams using an organization-wide view of employee data.
3:00 pm
The new era of healthcare communications
Learn how the comms team at Atrium Health handled crisis communications, and what it taught them about engaging a hybrid workforce of more than 70K employees serving critical healthcare needs.
3:00 pm
Forging the path to digital wellness
Hear about Citrix's wellness initiative from end to end, and learn what obstacles they overcame on the journey.
3:00 pm
Product focus: integrations for productivity
Learn how top enterprises are using Firstup’s platform integrations to reach employees in any system, intelligently deliver key applications to every worker and drive simplicity and productivity.
3:00 pm
Bonded Together: Connecting the Personal with the Practical
3:00 pm
When Life Gives You Mold, Make Penicillin!
3:00 pm
Change: An Axiom to Grind
3:00 pm
High Impact Co-Creation
Gain insight from your peers to solve for the biggest communication challenge facing your organization.
3:00 pm
Keeping frontline teams connected through challenges and change
3:00 pm
Sharing is caring: insights on engagement strategy
3:00 pm
Strategies to help you see your ideas take flight
3:00 pm
Refreshment Break
3:00 pm
Workshop – Personalized Employee Journey Campaigns
3:00 pm
Chart to Heart: Finding the Story Behind the Stats
3:15 pm
Industry Roundtables
Connect with industry peers in healthcare, manufacturing, retail, energy, and more. Join in the discussion and take advantage of this time to network, share trends, and gain new perspectives from experts in your field.
3:15 pm
Product and Use Case Roundtables
Connect with other customers to share and learn how you’re utilizing the Firstup platform. From strategic leadership to frontline comms, brand advocacy or onboarding—bring your questions and success stories to help get the most from your platform.
3:15 pm
Findings from the Employee Activation Index
3:15 pm
Video Like a Boss
3:15 pm
Create a Killer Onboarding Strategy
3:15 pm
Curating Content: From Analog to AI
3:15 pm
Curating Content – From Analog to AI
3:15 pm
Threads of Engagement: Knitting Communication with the SCARF Model
3:15 pm
Create a Killer Onboarding Strategy
3:15 pm
AI in Action: Building Better Employee Personas
Explore hands-on AI strategies to enhance employee engagement and personalization
3:30 pm
Insights Unveiled: Workshop Breakout Highlights
3:45 pm
Why it matters and when it counts; insights into Firstup Innovation
3:45 pm
Stretch Break
3:55 pm
Cultivating Transparency: The HR Roadmap to an Open Culture
4:00 pm
Mini yoga session
We wind down our day with our second yoga session, refocusing the mind to help us incorporate what we’ve already learned and direct our attention to what’s next.
4:00 pm
Product focus: Firstup for communicators
Delve into the newest features in the SocialChorus Firstup platform that will take your communications to the next level.
4:00 pm
Product focus: Firstup for HR
Learn how HR and EX leaders are using the SocialChorus Firstup platform to reach and engage every worker and explore the newest features available to modernize the experience of your employees.
4:00 pm
Intermission
4:00 pm
Keynote
4:00 pm
The AI Dilemma
4:00 pm
Workshop – Personalized Employee Journey Campaigns
4:00 pm
Workshop – Delivering Value the C-suite Can’t Ignore
Learn how to use stats to show how your communications strategies deliver value aligned to your organization’s business objectives.
4:00 pm
Workshop – Personalized Employee Journey Campaigns
Map out and craft personalized communication strategies to engage employees at every stage of their journey
4:06 pm
Transforming how we work for future relevance
Atlassian’s resident work futurist explains how we, as employees and organizations, get better at change, so that it’s a “muscle” we use every day.
4:15 pm
Digital Body Language: Collaborate Faster and Further, Together
4:15 pm
Industry Roundtables
Connect with industry peers in healthcare, manufacturing, retail, energy, and more. Join in the discussion and take advantage of this time to network, share trends, and gain new perspectives from experts in your field.
4:15 pm
Product and Use Case Roundtables
Connect with other customers to share and learn how you’re utilizing the Firstup platform. From strategic leadership to frontline comms, brand advocacy or onboarding—bring your questions and success stories to help get the most from your platform.
4:15 pm
Discussion with Ethan McCarty, Integral
4:15 pm
An Unscripted Conversation
4:15 pm
Spin the Wheel: Attune Edition
4:15 pm
Lessons on building a communication business case
4:15 pm
Unscripted conversation
4:15 pm
Unscripted conversation with Memorial Hermann Health System
4:15 pm
Unscripted conversation with FedEx Services
4:15 pm
Unscripted conversation with Southern Company Gas
4:30 pm
Unscripted Customer Conversation
Listen in to hear how MSCI is leading the digital employee experience conversation.
4:30 pm
Unscripted Conversation
4:30 pm
Wrap Up
4:35 pm
Unscripted Conversation
4:40 pm
Mini yoga session
As we near the end of the program, Kiara will guide us through one final practice using small movements to energize the mind, body, and spirit.
4:40 pm
Closing Remarks
4:42 pm
Closing session – Day 1
Our chief executive officer recaps Day 1 of the first annual Attune Summit.
4:44 pm
Closing session – Day 2
Our Chief Revenue Officer, Brian McDowell closes out the summit with a quick recap and explains how he connects equipment manuals to employee communications.
4:45 pm
Closing Act
4:45 pm
The Futurologist Gastronomist – fine food sensory tasting game™
4:45 pm
Unconference
4:55 pm
Closing Act
5:00 pm
Industry networking sessions
5:00 pm
Cocktails and Mocktails Celebration
5:00 pm
The Afterparty
5:00 pm
Attune ’23 wraps
5:00 pm
Closing Reception
5:00 pm
Close
Continue the conversation over cocktails and appetizers
5:00 pm
Reception
5:30 pm
Attendee reception
5:30 pm
Dinner With Your Peers
5:45 pm
Closing Drinks Reception
6:00 pm
Dinner With Your Peers
on Frontline

Craft an irresistible employee experience

Agenda

7:30 am
Breakfast
8:00 am
Registration & Breakfast
8:00 am
Breakfast
8:00 am
Morning Reception & Check In
8:00 am
Breakfast
8:30 am
Breakfast & Networking
9:00 am
Soundtracks: How the Best Teams Overcome Overthinking to Navigate Change, Increase Productivity, and Win Consistently
9:00 am
How I Found The Language of Courage
9:00 am
Lead from the Centre – Creating an Inclusive Culture
9:00 am
Workshops and breakout sessions
9:00 am
Spotlight on HR
9:00 am
Time to Get Personal! Building Employee Personas
9:00 am
The Art of Celebration
9:00 am
The Power of Harnessing Data
9:00 am
Creating Community with Comms
9:00 am
Opening Remarks
9:00 am
Welcome & Firstup Kickoff
9:15 am
Building a High-Performance Culture: The Power of Moments in Communication
9:15 am
Healthcare Champions – Looking Ahead in 2024
9:30 am
Keynote
9:30 am
Tuning In to the Key of Life
9:30 am
Firstup Kickoff
9:45 am
Stretch Break
10:00 am
Pre-show networking for EMEA attendees
10:00 am
Hilton: Your Dream Communication Awaits
Join us for an exceptional customer keynote you won’t want to miss. Speaker to be revealed soon!
10:00 am
CEO Welcome: Unlocking Intelligent Communications
10:00 am
CEO Welcome: Unlocking Intelligent Communications
10:00 am
Customer Story & Insights
10:00 am
Customer Story & Insights
10:15 am
CEO Keynote
10:15 am
Delivering Exceptional Employee Experiences: The Power of Moments in Communication
10:15 am
One Word Wisdom: Insights from Comms Leaders
10:30 am
Momentum vs Inertia: Strategies That Drive Engagement
10:30 am
The Art & Science of DE&I: I Want You to Want Me
10:30 am
Taking Employee Advocacy to the Next Level
10:30 am
Crafting a Kick-ass Onboarding Program
10:30 am
Doing a 180 on Scope 360
10:30 am
Comms: Mixing Business With Measure
10:30 am
Pressure: Better for Tires and Diamonds Than Humans
10:30 am
Farming vs. Hunting: How to Sell Your IC Strategies and Tactics
10:30 am
Mind the gaps – maintaining leadership alignment & engagement
10:30 am
ESG stories that stick
10:30 am
Generate ideas on demand
10:30 am
Achieving a common purpose across a diverse global organisation
10:30 am
Activate Your Employees with Identity, Insights, and Innovation
10:30 am
Exploring the Modern Intranet
10:30 am
Spotlight on Manufacturing
10:30 am
Leadership Unleashed
10:30 am
Insights to Action with One Model
10:30 am
Welcome
10:45 am
A Whole New Ballgame
Join us for an exceptional customer keynote you won’t want to miss. Speaker to be revealed soon!
10:45 am
Tai Chi Tech
Using the focused movements of Tai Chi to stabilize your phone and capture professional-quality videos
10:55 am
Interactive Learning Sessions
11:00 am
Refreshment Break
11:00 am
Ask the Experts
Exclusive customer opportunity for one on one consultation with Firstup team members.
11:00 am
Stretch Break
11:00 am
One Word Wisdom: Insights from Comms Leaders
A game show-style session where top comms pros reveal their biggest wins in just one word, then share the powerful strategies behind their success
11:15 am
Solving Technological Trust Issues
11:15 am
Sure, Megaphones are Loud. Doesn’t Mean We Hear You.
11:15 am
The Advocacy Quotient
11:15 am
Healthy Customer Service: Good Things Come to Those Who “Operate”
11:15 am
Internal Comms and IT: Creating Chemistry
11:15 am
Internal Podcasts: Particles of Interest
11:15 am
The Success Formula: to “Be More Than”
11:15 am