Finding a common digital body language with Erica Dhawan

We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or LOL unprofessional, or creating a human connection with your team? What impression does your boss, team, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings, or even countries, they have to connect online in order to collaborate. These new misunderstandings are happening all day, every day. They’re reducing your employee engagement, morale, and team performance each time.

In this keynote, you will learn the new common-sense rules of effective communication on digital teams across business silos, levels, backgrounds, and regions, and the nuances of Digital Body Language will help your teams innovate faster and further together. 

Learning Outcomes:

• Understand your collaboration style and what digital body language signals you are broadcasting (even if you don’t intend to!)
• Create cultures of maniacal clarity in email, phone, IM, text, video mediums, and even live meetings in the new normal
• Develop a collaboration strategy to create the highest performing teams and relationships