Event agenda

Learn from visionary experts and business leaders in our series of keynote talks, breakouts and networking sessions. Most sessions will include live Q&A with speakers, so you can have your questions answered by the best in DEX.

Format: Keynote

April 13, 2021

11:35 am

EDT

  • April 13, 2021
  • 11:35 am EDT
Conventional wisdom holds that organizations are driven by hierarchy, but this is changing—for organizations to succeed going forward, they’ll need to embrace a network model that empowers every employee.
Malcolm Gladwell
Keynote Speaker

April 14, 2021

11:36 am

EDT

  • April 14, 2021
  • 11:36 am EDT
Find out how Hilton developed a cross-functional team to reshape the company’s employee experience to assist every worker from frontline guest services to corporate leadership.
Erica Cary
Hilton

April 14, 2021

12:45 pm

EDT

  • April 14, 2021
  • 12:45 pm EDT
Michelle DiTondo, former CHRO for MGM Resorts, discusses the keys to fostering a culture of inclusion, making employees feel like they belong, and moving beyond diversity training to a true behavioral shift.
Michelle DiTondo
Avion, MGM
Rey Bouknight
Firstup

October 18, 2022

10:00 am

EDT

  • October 18, 2022
  • 10:00 am EDT
Join us for an exceptional customer keynote you won’t want to miss. Speaker to be revealed soon!
Kathryn Fancher
Hilton
Scott Johnson
Hilton
Dean Lane
Hilton

October 18, 2022

10:45 am

EDT

  • October 18, 2022
  • 10:45 am EDT
Join us for an exceptional customer keynote you won’t want to miss. Speaker to be revealed soon!
Nicole Alvino
Firstup
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